Search found 16 matches

by beanos
Mon Mar 26, 2012 6:40 pm
Forum: [D] Support
Topic: D6500 3D Resolution NOT FULL HD
Replies: 391
Views: 403654

Re: D6500 3D Resolution NOT FULL HD

I have been offered a refund from Samsung because of the 3D issue (not as originally advertised by Samsung) for my D6100 which was purchased 6 months ago.
by beanos
Sun Mar 11, 2012 11:23 pm
Forum: [D] Support
Topic: D6500 3D Resolution NOT FULL HD
Replies: 391
Views: 403654

Re: D6500 3D Resolution NOT FULL HD

My retailer wrote to me to tell me that he was contacting Samsung about my complaint and would get back to me in due course. Two days later he wrote to me again apologising on behalf of Samsung for having been mislead me and asked that I call in to the shop to discuss my requirements for a new TV. ...
by beanos
Thu Mar 01, 2012 1:02 pm
Forum: [D] Support
Topic: D6500 3D Resolution NOT FULL HD
Replies: 391
Views: 403654

Re: D6500 3D Resolution NOT FULL HD

Gadget54 wrote:I did but it seems they are able to remove unfavourable comments
They seem to do similar on their Twitter pages, where they sometimes remove the users comments but leave their response.
by beanos
Mon Feb 27, 2012 9:26 pm
Forum: [D] Support
Topic: D6500 3D Resolution NOT FULL HD
Replies: 391
Views: 403654

Re: D6500 3D Resolution NOT FULL HD

I've been on the phone to Samsung this afternoon who say that there is nothing they are prepared to do because the TV works to specification. When I pointed out the HD problem there was a pause while they went to consult, but came back saying that they were entitled to change the specification any ...
by beanos
Fri Feb 24, 2012 1:37 pm
Forum: [D] Support
Topic: D6500 3D Resolution NOT FULL HD
Replies: 391
Views: 403654

Re: D6500 3D Resolution NOT FULL HD

Please give link to a program that allows you to edit the firmware, there is little idea http://www.openssl.org/ http://squashfs.sourceforge.net/ http://www.google.com/search?q=hexeditor or: http://python.org/ http://samygo.svn.sourceforge.net/viewvc/samygo/patcher/trunk/ hth arris fascinated about...
by beanos
Thu Feb 23, 2012 11:53 am
Forum: [D] Support
Topic: D6500 3D Resolution NOT FULL HD
Replies: 391
Views: 403654

Re: D6500 3D Resolution NOT FULL HD

The problem is that the hardware is just not up to it in the 6 series The 7 and 8 series have faster processing, therefore any firmware "fix" will be compromised for the 6 series.
by beanos
Wed Feb 22, 2012 8:00 pm
Forum: [D] Support
Topic: D6500 3D Resolution NOT FULL HD
Replies: 391
Views: 403654

Re: D6500 3D Resolution NOT FULL HD

SO, The technician came today armed with a new main board and wifi module. As predicted however, the customer support chap hadnt properly described the problem. I showed the test images to the Tech chap who was genuinely surprised and said he hadnt been aware of it before before completely agreeing...
by beanos
Wed Feb 22, 2012 11:07 am
Forum: [D] Support
Topic: D6500 3D Resolution NOT FULL HD
Replies: 391
Views: 403654

Re: D6500 3D Resolution NOT FULL HD

Are there any updates from willnc86 or Gadget54 since their posts above?
by beanos
Thu Feb 16, 2012 12:00 pm
Forum: [D] Support
Topic: D6500 3D Resolution NOT FULL HD
Replies: 391
Views: 403654

Re: D6500 3D Resolution NOT FULL HD

Hi there, Really appreciate this forum topic! I own a D6750 and using the test patterns mentioned have confirmed my tv is also not full hd 3d. I rang Samsung UK, the chap didnt really seem to get what I was going on about (apparently mentioning v resolution drops to 540p is too technical) but ended...
by beanos
Tue Feb 14, 2012 11:14 am
Forum: [D] Support
Topic: D6500 3D Resolution NOT FULL HD
Replies: 391
Views: 403654

Re: D6500 3D Resolution NOT FULL HD

the answer is simple the hardware that already sold can't be fixed with firmware Fortunately, this seems to be incorrect, the German VDE certification of the new Full HD 3D-firmware 002000 is explicit: " Full HD representation for both eyes, 1080p lines for each eye (with Motion Plus switched ...

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