Search found 3 matches

by keiichiw
Tue Jun 28, 2016 9:00 pm
Forum: [J] Support
Topic: UN32J5500 SmartHub apps blackscreen
Replies: 4
Views: 4100

Re: UN32J5500 SmartHub apps blackscreen

Soo it has not happend, again, I talked to a samsung technician and he told me that it's normal in the first use, because it downloads things, and creates a cache of the apps and black magic things... :ugeek: , still it could display something to show that it's doing stuff, instead of just a black s...
by keiichiw
Tue Jun 28, 2016 4:06 pm
Forum: [J] Support
Topic: UN32J5500 SmartHub apps blackscreen
Replies: 4
Views: 4100

Re: UN32J5500 SmartHub apps blackscreen

On which firmware was your TV. If was lower then 1420 then you can do something. Read here around. And block updates on router and never update to bigger firmware. It was on 1412, by something you mean a downgrade?, I just want to know if this is normal in tizen, now it works again, my question is....
by keiichiw
Tue Jun 28, 2016 5:22 am
Forum: [J] Support
Topic: UN32J5500 SmartHub apps blackscreen
Replies: 4
Views: 4100

UN32J5500 SmartHub apps blackscreen

Hello, yesterday I purchased a J5500 and I updated it to 1454 before reading here, and all the apps work, but when I try to go to de app menu, where you search and install them, nothing happends it just shows a black screen...is this a firmware error? or should I go change the tv?

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