smart hub not start

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alez
Posts: 1
Joined: Thu Nov 22, 2018 10:10 am

smart hub not start

Post by alez » Thu Nov 22, 2018 10:43 am

Hi, i'm italian. sorry for my bad english

On my tv when i press ''smart hub'' not work, not start. non event ''source'' not work. menu whith app o source not open.
i reset tv, hard reset tv, reset smart hub but nothing. not working.
For my tv ue50nu7092 there is not firmaware 0000 per downgrade.
the assistance don't help me.
community samsung is useless
smart tv test connession is ok.

please, help me? tips? solutions?

thanks.

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juusso
SamyGO Moderator
Posts: 10125
Joined: Sun Mar 07, 2010 6:20 pm

Re: smart hub not start

Post by juusso » Sat Nov 24, 2018 9:26 am

No idea. If TV is under warranty (i believe it is), force for repair.
LE40B653T5W,UE40D6750,UE65Q8C
Have questions? Read SamyGO Wiki, Search on forum first!
FFB (v0.8), FFB for CI+ . Get root on: C series, D series, E series, F series, H series. rooting K series, exeDSP/exeTV patches[C/D/E/F/H]

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macuso925
Posts: 2
Joined: Mon Aug 13, 2018 4:34 pm

Re: smart hub not start

Post by macuso925 » Mon Feb 18, 2019 6:28 am

Hi, if you activate or turned ON Decor Mode or Ambient Screen ?
if yes on any of those turn off and reboot.!

ronforrestron
Posts: 1
Joined: Sat Jun 15, 2019 8:26 am

Re: smart hub not start

Post by ronforrestron » Sat Jun 15, 2019 8:50 am

macuso925 wrote:
Mon Feb 18, 2019 6:28 am
Hi, if you activate or turned ON Decor Mode or Ambient Screen ?
if yes on any of those turn off and reboot.!
thank you so much for this! totally solved my dilemma. i turned both DECOR MODE & AMBIENT SCREEN SUPPORT "ON" then reboot, then accessed them again, but this time, turning BOTH "OFF"... reboot & voila. SMART HUB is working/showing up again on screen :D :D :D

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