UE40D5500 keep restarting
Posted: Fri Apr 17, 2020 1:54 am
Hello, I'm new here. I'm studying everything yet. I obtain this TV (and I don't know the history of it).
When it's connected to power source, it automaticaly turn on (you see logo and a few seconds it's functioning normaly) and after a while it restarts and so on, and so on.. Time of "normal functioning" is only about 10 seconds long.
I manage to go to service menu and turn off the watchdog timer and changed UART to diag mode finally (you must be very fast).
The TV still keeps restarting, but if I'm not wrong, now (with ex-link cable) I could see, what is happenning.
I doesn't know the history of TV, I only know, that it was "basic user" (so very lilkely no playing with service menu, and probably no firmware upgrade too). My gues is, that internal memory with firmware is corrupted and needs to upload data again.
So, there is my question: If I invest time (and/or money) to data cable making or buying, and if my assumption will show as correct, will there be the original data to firmware restoration for this TV model accessible? If so, please, can you route me? I discover only one non-functional link, meanwhile.
I managed to take photo of the first service page with firmware version and other details of TV - you can check the attachment.
Thank for your advice or time!
John, Czech Republic.
When it's connected to power source, it automaticaly turn on (you see logo and a few seconds it's functioning normaly) and after a while it restarts and so on, and so on.. Time of "normal functioning" is only about 10 seconds long.
I manage to go to service menu and turn off the watchdog timer and changed UART to diag mode finally (you must be very fast).
The TV still keeps restarting, but if I'm not wrong, now (with ex-link cable) I could see, what is happenning.
I doesn't know the history of TV, I only know, that it was "basic user" (so very lilkely no playing with service menu, and probably no firmware upgrade too). My gues is, that internal memory with firmware is corrupted and needs to upload data again.
So, there is my question: If I invest time (and/or money) to data cable making or buying, and if my assumption will show as correct, will there be the original data to firmware restoration for this TV model accessible? If so, please, can you route me? I discover only one non-functional link, meanwhile.
I managed to take photo of the first service page with firmware version and other details of TV - you can check the attachment.
Thank for your advice or time!
John, Czech Republic.