CAM module not working after update

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laurentiu
Posts: 1
Joined: Thu Sep 25, 2014 4:35 pm

CAM module not working after update

Post by laurentiu »

Hello all
I have an UE40D6000 and the problem started when updating from 1026 to 1027, when the tv was not recognizing the CAM module anymore.
I've done multiple resets, from service menu and with the exit key.
Ultimately I've installed 1011 trough samygo, then 1014 and 1020.1 as found online but nothing worked.
I saw that there was a very similar problem with someone else but I can't find a solution so I'm trying to make a new post.
I've found the CI menu from service but it says only ON or OFF.
Turned it OFF then ON again and nothing.
My CI menu is still gray.
I've tested it with mute 247 exit and says success.
Samsung support says it probably is a software problem but they wouldn't provide me the fw versions unless the last one.
So, now I have 1011 and my opinion is to try installing all of them from 1012 to 1026 but I can't find anything else but 1014 and 1020.1
Can anyone help me with the other versions or another idea on how to solve this?

I have to mention that I've changed model to D6100 for PVR, after CI broken.
vsnake
Posts: 1
Joined: Tue Dec 01, 2015 9:40 pm

Re: CAM module not working after update

Post by vsnake »

Hello,

Can you please suggest me how to downgrade my UE40D6000?

I upgrade over internet to 1028.0 and my 3d glasses lost connection and I can not pair it again.

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