Switching TV off & on aftert upgrading software- UA40D5500

Here for general support for D series TVs, request and problem solve area.
Post Reply

RAORANAB
Posts: 2
Joined: Sun Jul 05, 2015 5:24 pm

Switching TV off & on aftert upgrading software- UA40D5500

Post by RAORANAB » Sun Jul 05, 2015 7:04 pm

I have a Samsung LED TV -- UA40D5500. Today I have upgraded the FW version to T-MST5DAAC-1016.1. However after doing this the TV started switching off and on on it's own. Which was not happening with previously version of FW. I tried with usb upgrade with VERSION 1016 & 1023 but it is not accepting. I have done the factory reset but still problem is their. Pl help me to resolve the issue.

avion2007
Posts: 2
Joined: Tue Jul 07, 2015 4:49 pm

Re: Switching TV off & on aftert upgrading software- UA40D5500

Post by avion2007 » Tue Jul 07, 2015 4:54 pm

I have exactly the same problem, tried default factory settings, leaving the system unplugged, , contacted Samsung support - no luck.
Tried the dns setting to load other firmware but nothing found.

Anyone have a solution?

shettybharat
Posts: 1
Joined: Sun Jul 12, 2015 3:22 pm

Re: Switching TV off & on aftert upgrading software- UA40D5500

Post by shettybharat » Sun Jul 12, 2015 3:25 pm

I am also facing same problem of TV getting switched off and on after upgrade to firmware version 1016.1. Samsung helpdesk asked me to do factory reset but no luck.

Any other fixes available?

RAORANAB
Posts: 2
Joined: Sun Jul 05, 2015 5:24 pm

Re: Switching TV off & on aftert upgrading software- UA40D5500

Post by RAORANAB » Sun Jul 12, 2015 4:44 pm

The TV is switching with interval of 5 minutes in this duration it is not possible to install samygo widgets it goes to approximately 80% installation then it swith off & on. Is their any other solution to downgrade the firmware.

zoelechat
SamyGO Moderator
Posts: 7931
Joined: Fri Apr 12, 2013 7:32 pm
Location: France

Re: Switching TV off & on aftert upgrading software- UA40D5500

Post by zoelechat » Sun Jul 12, 2015 4:49 pm

Maybe try to disable watchdog in service menu?
I do NOT receive any PM. Please use forum.

avion2007
Posts: 2
Joined: Tue Jul 07, 2015 4:49 pm

Re: Switching TV off & on aftert upgrading software- UA40D5500

Post by avion2007 » Thu Jul 30, 2015 11:13 am

Watchdog stops the rebooting, the picture just freezes though (at the same interval as tge rebooting) - tv and remote are unresponsive.

Thanks for the suggestion though.

SikAsylum
Posts: 2
Joined: Thu Jun 09, 2016 8:35 am

Re: Switching TV off & on aftert upgrading software- UA40D5500

Post by SikAsylum » Fri Jun 10, 2016 12:08 am

having the same problem. anyone find anyway around this?

Post Reply

Return to “[D] Support”