UE46ES6710 won't connect to network

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hpyuser
Posts: 1
Joined: Fri Jun 03, 2016 8:27 am

UE46ES6710 won't connect to network

Post by hpyuser » Fri Jun 03, 2016 8:35 am

Hi everyone
Like in topic title.I have tryied to do some reserch but didn't find resolution, maybe here somebody could help me.
I can't connect to router and later can't connect to network.

nachomagic
Posts: 26
Joined: Sun May 01, 2016 9:48 pm

Re: RE: UE46ES6710 won't connect to network

Post by nachomagic » Fri Jun 03, 2016 6:59 pm

hpyuser wrote:Hi everyone
Like in topic title.I have tryied to do some reserch but didn't find resolution, maybe here somebody could help me.
I can't connect to router and later can't connect to network.
Wired or wireless?

Enviado desde mi A0001 mediante Tapatalk

silvium
Posts: 8
Joined: Sat Jun 04, 2016 6:45 pm

Re: UE46ES6710 won't connect to network

Post by silvium » Sat Jun 04, 2016 6:49 pm

Hi,

I have the same network problem. I am trying to connect to my router/Internet via WiFi or LAN. I tried with several routers, several key encryptions or no encryption. I made a hard reset of the TV and after that updated it to the latest firmware. Still no luck with both types of connections :(

TV Model: EU40ES6800S

I am open to any suggestions. To check or change something in service menu?

Thank you in advance.

Meatballs
Posts: 6
Joined: Tue Nov 25, 2014 11:39 pm

Re: UE46ES6710 won't connect to network

Post by Meatballs » Sun Jun 05, 2016 8:54 am

Did the TV got an IP address from the router?
If it did not get one, try setup manually the IP address.

silvium
Posts: 8
Joined: Sat Jun 04, 2016 6:45 pm

Re: UE46ES6710 won't connect to network

Post by silvium » Sun Jun 05, 2016 11:25 am

Meatballs wrote:Did the TV got an IP address from the router?
If it did not get one, try setup manually the IP address.
Hi Meatballs,

No, the TV did not get an IP address from the router. I assume it's because it can't communicate with the router and therefore it doesn't get any IP.

I tried to set the IP manually but I am not sure what should I enter in all fields.

My router IP: 192.168.178.1

Therefore:
TV IP: 192.168.178.5
Subnet Mask: 255.255.255.0 (correct?)
Gateway: 192.168.178.1 (correct?)
DNS Server: no idea, but I have to write something

nachomagic
Posts: 26
Joined: Sun May 01, 2016 9:48 pm

Re: RE: Re: UE46ES6710 won't connect to network

Post by nachomagic » Sun Jun 05, 2016 12:29 pm

silvium wrote:
Meatballs wrote:Did the TV got an IP address from the router?
If it did not get one, try setup manually the IP address.
Hi Meatballs,

No, the TV did not get an IP address from the router. I assume it's because it can't communicate with the router and therefore it doesn't get any IP.

I tried to set the IP manually but I am not sure what should I enter in all fields.

My router IP: 192.168.178.1

Therefore:
TV IP: 192.168.178.5
Subnet Mask: 255.255.255.0 (correct?)
Gateway: 192.168.178.1 (correct?)
DNS Server: no idea, but I have to write something
dns depends on your inet provider.

Just search in Google

Enviado desde mi A0001 mediante Tapatalk

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fluffi444
SamyGO Project Donor
Posts: 558
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Location: Germany

Re: RE: Re: UE46ES6710 won't connect to network

Post by fluffi444 » Sun Jun 05, 2016 12:40 pm

nachomagic wrote:
silvium wrote:
Meatballs wrote:Did the TV got an IP address from the router?
If it did not get one, try setup manually the IP address.
Therefore:
TV IP: 192.168.178.5
Subnet Mask: 255.255.255.0 (correct?)
Gateway: 192.168.178.1 (correct?)
DNS Server: no idea, but I have to write something

This is mine - Looks like you have also AVM FritzBoX

TV IP: 192.168.178.XX
Subnet Mask: 255.255.255.0 (correct!)
Gateway: 192.168.178.1 (correct!)
DNS Server: 192.168.178.1 (set also Router IP)

May you can set Router that he is forced to use verytime the same TV IP.
TV: UE40ES7000 @ UE40ES8090 - T-ECPDEUC-2022.0 // SamyGO
CI+: Unicam EVO 4 with HD+ (HD02) @ Pacific 4.60
NET: Samba: PC

Meatballs
Posts: 6
Joined: Tue Nov 25, 2014 11:39 pm

Re: UE46ES6710 won't connect to network

Post by Meatballs » Sun Jun 05, 2016 1:27 pm

Yeah, for DNS setup the IP of the router.

Once this is setup, then try to ping your TV.
ping 192.168.178.5

silvium
Posts: 8
Joined: Sat Jun 04, 2016 6:45 pm

Re: UE46ES6710 won't connect to network

Post by silvium » Sun Jun 05, 2016 1:51 pm

Meatballs wrote:Yeah, for DNS setup the IP of the router.

Once this is setup, then try to ping your TV.
ping 192.168.178.5
I set the DNS as the IP of the router. It doesn't work. It can't connect.

The PING command also doesn't work (Destination host unreachable), as the TV is not connected to the router/network.

I can't find any setting in router to add manually a MAC/IP address. I can only see the devices connected to it.

Could someone send some print screens from the service menu; maybe are some settings messed up... :roll: Or any other suggestions? :) I fear it's something with the TV (hardware maybe). As mentioned before, I also tried to connect to router without any password protection, with WPS PIN, PBC, etc.

Thanks!

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notengo13
SamyGO Project Donor
Posts: 383
Joined: Mon Nov 30, 2015 12:31 pm
Location: Slovakia

Re: UE46ES6710 won't connect to network

Post by notengo13 » Sun Jun 05, 2016 2:10 pm

You can try to open the TV disconnect and reconnect the cables from motherboard like wifi module. and fasten the screws.
UE48H6640 T-MST14DEUC 2781.0 root latestH --> 2130.0 skypeRoot-->0000-->2115.3 "Skype refueled" Root

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