55HU7500 strange problem tuning UHD cable

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asiersan
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55HU7500 strange problem tuning UHD cable

Post by asiersan » Sun Nov 26, 2017 6:39 pm

Hi, im trying to tune an UHD channel with the DVB-c tunner. Months ago i tried with sat tunner and all is ok, but now my provider is including UHD channels, and when i do a channel search, or i try manually to tune the transponder the cvhannel is not tuned.

I try with another K series full HD tv in same cable and the channel is tunned but not displaied of course because is Full HD, but not with this H series or another F series.

I think it my be a transponder list issue because other channels that are in same transponder but with other Sr are tunned.

Is any file to modify this transponder files, or add options???
Is there a posibility to add this channel manualy to a chanell list or a file???

Thanks in advance
Samsung 55HU7500L
Samsung 40F6500
Samsung 32K5570SU

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juusso
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Re: 55HU7500 strange problem tuning UHD cable

Post by juusso » Sun Jan 28, 2018 9:58 pm

Hi, did you manage to solve your issue?
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asiersan
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Re: 55HU7500 strange problem tuning UHD cable

Post by asiersan » Mon Jan 29, 2018 12:47 am

juusso wrote:Hi, did you manage to solve your issue?
No


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Samsung 55HU7500L
Samsung 40F6500
Samsung 32K5570SU

asiersan
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Posts: 136
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55HU7500 strange problem tuning UHD cable

Post by asiersan » Tue Jun 05, 2018 11:31 am

any help with this??? i can tune uhd chanel in my pctv card, in k series, so is not signal problem.
In sat i can tune an view UHD channels. In cable they are not tunned and they are in dvbc standart
Samsung 55HU7500L
Samsung 40F6500
Samsung 32K5570SU

asiersan
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Re: 55HU7500 strange problem tuning UHD cable

Post by asiersan » Thu Aug 23, 2018 7:16 pm

Any help?


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Samsung 55HU7500L
Samsung 40F6500
Samsung 32K5570SU

melted
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Re: 55HU7500 strange problem tuning UHD cable

Post by melted » Mon Sep 10, 2018 1:07 pm

It's not clear for me whether you can view satellite UHD channels with the receiver's tuner or built-in tv tuner. If you are able to watch them via tv tuner then your problem could be caused by the receiver. It may not be able to decode those channels - even when you can receive the signal.

For example I can watch UHD channels on my laptop through network streaming from my receiver but cannot watch them with receiver - tv combination. TV's screen and tuner support UHD but receiver's chip cannot decode them.

asiersan
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Re: 55HU7500 strange problem tuning UHD cable

Post by asiersan » Mon Sep 10, 2018 5:51 pm

melted wrote:It's not clear for me whether you can view satellite UHD channels with the receiver's tuner or built-in tv tuner. If you are able to watch them via tv tuner then your problem could be caused by the receiver. It may not be able to decode those channels - even when you can receive the signal.

For example I can watch UHD channels on my laptop through network streaming from my receiver but cannot watch them with receiver - tv combination. TV's screen and tuner support UHD but receiver's chip cannot decode them.
No, the problem os simple.

In ínternal sat tunner, i can tune and watch uhd channels.

In ínternal cable tunner, i can not tune.
Is not a signal problem if i put another samsung tv i can tune channel.

I only can supose that is a search problem with transponder or simbolrate list.

Because if i tune the correct transponder it tune all hd channels that are at 6875sr but uhd Chanel. Is at same transponder ok 6900sr
If i search manually at 6900 it changes automaticali to 6895 and tune hd channels
Samsung 55HU7500L
Samsung 40F6500
Samsung 32K5570SU

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