TV responds very, very slow

Here for general support for H series TVs, request and problem solve area.
Post Reply

lacaci
Posts: 1
Joined: Sun Jul 02, 2017 6:10 pm

TV responds very, very slow

Post by lacaci » Mon Jul 03, 2017 4:58 pm

Hi all,

I've have a Samsumg TV model UE48H6500 and recently it has been updated to firmware 2870.9 automatically.

My problem is that the tv has started to respond very slow to any remote control command, for instance, if i try to change a channel, the tv change about 5 secs after I press the IR and if i try to use manual buttons behind the TV it also responds very slow and the tv can not connect to router when she starts to go slow. This use to occurs about 5 minutes after poweron the tv and it's seem like the cpu is overload or there is a background process that overload cpu/memory.

I'm not sure if it's a hardware faillure or if it's related to firmware. Does anybody have had similar problems? Any suggestion?

Thanks in advance

Raul

iand
Posts: 1
Joined: Sat Dec 16, 2017 1:13 pm

Re: TV responds very, very slow

Post by iand » Sat Dec 16, 2017 1:20 pm

Have the same problem with 40H5500... factory reset resolves the problem, but just for some time, It comes back. Another problem is thet the wifi wont show any network on searching... did i mess up something??

Post Reply

Return to “[H] Support”