40h6400: ethernet issues and factory reset after pvr enhancement

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contenitore21
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Joined: Wed Mar 16, 2016 12:05 pm

40h6400: ethernet issues and factory reset after pvr enhancement

Post by contenitore21 » Sat Nov 18, 2017 5:13 pm

hi, sorry for my bad english.
2 questions on 40h6400.

1. since i've enabled PVR turning 6400 into 6500 following forum instructions, what if i update sw from 2820 to 2880? and if I do a factory reset?

2. the wifi works but if I connect a network cable it does not connect and tells me to insert a network cable: so samsung support suggests me to upgrade sw or do a factory reset (so question no.1)

any suggestion?
thanks

zoelechat
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Re: 40h6400: ethernet issues and factory reset after pvr enhancement

Post by zoelechat » Sat Nov 18, 2017 5:56 pm

1. Worst case you change model again, but it shouldn't move anyway.
2. I bet upgrade won't fix anything :)
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contenitore21
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Joined: Wed Mar 16, 2016 12:05 pm

Re: 40h6400: ethernet issues and factory reset after pvr enhancement

Post by contenitore21 » Sat Nov 18, 2017 6:15 pm

Thanks, any other suggestion about network problem?

zoelechat
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Re: 40h6400: ethernet issues and factory reset after pvr enhancement

Post by zoelechat » Sat Nov 18, 2017 6:35 pm

When you plug cable TV asks to plug cable, that's it?
Did you check if it wasn't related to model change?
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contenitore21
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Re: 40h6400: ethernet issues and factory reset after pvr enhancement

Post by contenitore21 » Sat Nov 18, 2017 6:41 pm

How Can i check It? I don't know
i think isn't related because, after change, cable did work correctly, if i remember correctly

zoelechat
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Re: 40h6400: ethernet issues and factory reset after pvr enhancement

Post by zoelechat » Sat Nov 18, 2017 6:56 pm

By reverting to original model of course, but if you're sure it used to work after change... No idea then, it's aftersale matter, not ours.
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contenitore21
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Re: RE: Re: 40h6400: ethernet issues and factory reset after pvr enhancement

Post by contenitore21 » Sat Nov 18, 2017 7:15 pm

zoelechat wrote:By reverting to original model of course, but if you're sure it used to work after change... No idea then, it's aftersale matter, not ours.
Ok, thanks, i thought There was any item in service menu to reset cable network

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