Samsung 40JU6072 Auto motion plus - not available

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panterck
Posts: 3
Joined: Tue Sep 27, 2016 11:17 am

Samsung 40JU6072 Auto motion plus - not available

Post by panterck »

Hello everybody/anybody,

I have purchased Samsung 40JU6072 (Europen model, located in Slovenia). Since the auto motion plus is one of the feature listed for this model
and is not present in the menu on my TV, it's obviously blocked in this region or country (as the manual says it could be).
So my question is:
- do any of you has/had this problem and did you fix it?
- is it possible that this issue can be resolved simply by changing region or local set in service menu and if so - to which country
- or to install firmware from different EU country?

I don't really care for possible tuner problems since I use separate settop box.
I would be really grateful for any help regarding this issue, since I don't want to sell my pretty new TV :)

Thank you in advance for your help
Steiner
SamyGO Project Donor
Posts: 34
Joined: Sun Jul 17, 2016 12:11 pm
Location: Slovakia

Re: Samsung 40JU6072 Auto motion plus - not available

Post by Steiner »

It is possible that the Auto Motion Plus is available only to a particular source and connection types.
panterck
Posts: 3
Joined: Tue Sep 27, 2016 11:17 am

Re: Samsung 40JU6072 Auto motion plus - not available

Post by panterck »

Thank you for the suggestion, but I already tried all possible HDMI's and playback from USB. It's not available anywhere.
zoelechat
SamyGO Moderator
Posts: 8615
Joined: Fri Apr 12, 2013 7:32 pm
Location: France

Re: Samsung 40JU6072 Auto motion plus - not available

Post by zoelechat »

You should ask Samsung, here is not aftersale. Without Auto Motion Plus you miss nothing anyway :)
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panterck
Posts: 3
Joined: Tue Sep 27, 2016 11:17 am

Re: Samsung 40JU6072 Auto motion plus - not available

Post by panterck »

Heh, I will. Well I am one of those guys who loves smooth motion (not too much of course). I have some old LG LCD which produces much more smooth action then this newer Samsung. I hope there is a way to fix this.
zoelechat
SamyGO Moderator
Posts: 8615
Joined: Fri Apr 12, 2013 7:32 pm
Location: France

Re: Samsung 40JU6072 Auto motion plus - not available

Post by zoelechat »

Maybe check into service menu if you can't enable it somewhere:
20160824_150337.jpg
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