1) Used the factory remote and clicked "INFO" then "FACTORY"
2) Under OPTIONS, LOCAL SET = CARRIB and I can confirm that PVR SUPPORT = YES, under MRT
3) At the top of the service menu, click "factory reset"
4) Rescanned all of my channels in the TV setup wizard
5) Still no PVR
6) Went back to service menu and checked LOCAL SET, it had changed to CANADA, so I set it back to CARRIB
7) It works!!!
While I do not think all of those steps are necessary, I wanted to document it for anyone who might come across this thread. Thanks to everyone in the J Support forum for all the great knowledge! I'm a very happy man!!!