UN55J6520 - Wrong Firmware Installed???

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Joined: Wed Dec 13, 2017 1:23 am

UN55J6520 - Wrong Firmware Installed???

Post by Phillius » Wed Dec 13, 2017 1:30 am

Hi folks. Boy am I glad I found this forum.

If anyone will know this issue it's you lovely people.

I bought this TV used and I think someone has the wrong firmware region of firmware on it? Is that possible?

It's the North American version. T-HKMFAKUC. But it shows version 1218.8 on it and through looking on here, the NA version didn't have a 1218 firmware?

I'm finding the menus freezing seemingly randomly. Some screens I can get too and it'll stay there forever while others will jam up. I managed to get into the service menu and do a factory reset. The resulting initial setup worked perfectly and I thought I had it fixed only to have things jam up again.

And I'm not getting picture from the HDMI's. The apps partially work.

I was trying to find a way to update firmware via USB outside of the menu within the TV [which I can't get to without it freezing before I get there] but I can't seem to find a way.

Any help would be greatly appreciated! Thanks.

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