image settings on J serie do not works

Here for general support for J series TVs, request and problem solve area.
Post Reply

deldev
Posts: 11
Joined: Sun Apr 17, 2016 11:14 pm

image settings on J serie do not works

Post by deldev »

hi everybody,
i have a UA40J5500 bought recently. When i try to change any option in image settings nothing happen.
if i change colors, mode anything, nothing happen and the image do not change, as if i did not changed it.

I have to reset the tv? or make a hard reset or do you have any idea about this problem?
Thanks
Last edited by deldev on Wed May 18, 2016 12:19 pm, edited 1 time in total.
zoelechat
SamyGO Moderator
Posts: 8616
Joined: Fri Apr 12, 2013 7:32 pm
Location: France

Re: image settings on J serie do not works

Post by zoelechat »

Yet another feature removed by Samsung? :lol:
I do NOT receive any PM. Please use forum.
deldev
Posts: 11
Joined: Sun Apr 17, 2016 11:14 pm

Re: image settings on J serie do not works

Post by deldev »

what?
zoelechat
SamyGO Moderator
Posts: 8616
Joined: Fri Apr 12, 2013 7:32 pm
Location: France

Re: image settings on J serie do not works

Post by zoelechat »

I think changing picture settings is now allowed only on high-end models :)
I do NOT receive any PM. Please use forum.
sectroyer
Official SamyGO Developer
Posts: 6305
Joined: Wed May 04, 2011 5:10 pm

Re: image settings on J serie do not works

Post by sectroyer »

zoelechat wrote:I think changing picture settings is now allowed only on high-end models :)
Yeah we have seen feature downgrade for some time...
I do NOT support "latest fw" at ALL. If you have one you should block updates on router and wait for it to STOP being "latest":)
If you want me to help you please paste FULL log(s) to "spoiler"/"code" bbcodes or provide link(s) to pasted file(s) on https://pastebin.com Otherwise "NO HELP"!!!
If you want root DISABLE internet access to your device!!!!
DO NOT EVER INSTALL FIRMWARE UPGRADE !!!!
deldev
Posts: 11
Joined: Sun Apr 17, 2016 11:14 pm

Re: image settings on J serie do not works

Post by deldev »

are you kidding me? i'm serious, so please be serious when you replies
zoelechat
SamyGO Moderator
Posts: 8616
Joined: Fri Apr 12, 2013 7:32 pm
Location: France

Re: image settings on J serie do not works

Post by zoelechat »

Ok, let's be serious: we're not aftersale, your problem has nothing to do with our stuff, contact Samsung support.
I do NOT receive any PM. Please use forum.

Post Reply

Return to “[J] Support”