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UE55-J-6350-SU-Bootloop after ServiceMenu

Posted: Wed Jun 08, 2016 12:22 pm
by VikVik
UE55-J-6350-SU Bootloop after ServiceMenu changes without FactoryReset :?

I don't know what I schould do now.
My Tv is 8 month old, this means normaly, I have a waranty. But I made changes in service menu.
Can I send the TV back to the company and receive a new one without any problems???
Or should I search the EEprom?
Or is there another option to repair the TV? Root? Hardreset?

I see no possibility to go in any menu.
Sometimes I have the luck, that the TV shut down after a few seconds, when i have pressed the power button.

MY-YOUTUBE-VIDEO:https://youtu.be/BGGgYnftnlI
IMAG0768.jpg

Re: UE55-J-6350-SU-Bootloop after ServiceMenu

Posted: Wed Jun 08, 2016 1:14 pm
by zoelechat
Warranty. Just don't tell how it *really* happened :)

Re: UE55-J-6350-SU-Bootloop after ServiceMenu

Posted: Wed Jun 15, 2016 1:28 pm
by VikVik
IMAG0798~2.jpg
Can someone please tell me how to reset the eeprom?!

Re: UE55-J-6350-SU-Bootloop after ServiceMenu

Posted: Wed Jun 15, 2016 1:31 pm
by wluczykijwf
And you have after the Warranty......

Re: UE55-J-6350-SU-Bootloop after ServiceMenu

Posted: Wed Jun 15, 2016 1:54 pm
by VikVik
I had a phone call with a service employee...
He said I have to replace the Mainboard. The Mainboard cost roundabout 100?.
He can bring it to me but he can not take it back if it don't work.

Re: UE55-J-6350-SU-Bootloop after ServiceMenu

Posted: Wed Jun 15, 2016 3:19 pm
by fluffi444
I hope that you didn't said that to the service employee (that you played in service menu).

Generall way is to be the dump monkey and say "it happens in the night (maybe) and next day TV has bootloop" = free mainboard exchange (if you have waranty)

EDIT
This post from Zoel between this both eyecatcher pictures is too small :-) - Sorry for double post.

Re: UE55-J-6350-SU-Bootloop after ServiceMenu

Posted: Wed Jun 15, 2016 3:26 pm
by VikVik
To late... bought a new Mainboard for 50? on e-bay :D

I can tell you how it works in 5 days

Re: AW: UE55-J-6350-SU-Bootloop after ServiceMenu

Posted: Wed Jun 15, 2016 5:05 pm
by fluffi444
And you can still do the warranty... And keep the bought one as spare part... Your choice...