UE55D8000 - Network interference occurred!!! Help me!!!
Posted: Wed Nov 30, 2011 1:38 pm
Hello,
I'm an happy owner of my new Samsung Smart TV UE55D8000. All goes ok except this kind of issue I find out and I'm not able to solve.
I can connect to the network of my Alice Telecom Italia Router without any problem both in Ethernet and in WiFi. Network test results ok.
I can use Samsung apps in Smart Hub sections like WebBrowser, YouTube, Application Market etc... and I'm able to navigate and use the network connection.
If I click A button in Smart Hub main page to login to my Samsung account, the window for inserting username and password appears but it suddenly disappear and I got this popup error: "network interfecence occurred". The same issue is when I try to open "Social TV" application or "Facebook". If I move the cursor up and down and I press enter, I'm even able to insert username and password, even if the window is hidden, but if I click login, it loads for a lot of times but nothing happens. If I click on the hidden create account button and I insert username and password, I got once again "network interference occurred". If I click on login inside the "Samsung Market" page, the window for login does not disappear, but I've the same behaviour described above.
Therefore I'm not able to use Social TV, Facebook and Twitter application.
I've tried to:
- Reset the whole TV holding EXIT key for 15 seconds
- Reset the Smart Hub application
- Use a static IP in configuration
- Switch between Ethernet and WiFi
- Remove and uninstall the facebook application
- Disable the router firewall
Nothing works...
I'm thinking about something is blocking the connection to the Samsung server... is there a port to be opened or something like that?
Please help me I'm driving myself mad
I'm an happy owner of my new Samsung Smart TV UE55D8000. All goes ok except this kind of issue I find out and I'm not able to solve.
I can connect to the network of my Alice Telecom Italia Router without any problem both in Ethernet and in WiFi. Network test results ok.
I can use Samsung apps in Smart Hub sections like WebBrowser, YouTube, Application Market etc... and I'm able to navigate and use the network connection.
If I click A button in Smart Hub main page to login to my Samsung account, the window for inserting username and password appears but it suddenly disappear and I got this popup error: "network interfecence occurred". The same issue is when I try to open "Social TV" application or "Facebook". If I move the cursor up and down and I press enter, I'm even able to insert username and password, even if the window is hidden, but if I click login, it loads for a lot of times but nothing happens. If I click on the hidden create account button and I insert username and password, I got once again "network interference occurred". If I click on login inside the "Samsung Market" page, the window for login does not disappear, but I've the same behaviour described above.
Therefore I'm not able to use Social TV, Facebook and Twitter application.
I've tried to:
- Reset the whole TV holding EXIT key for 15 seconds
- Reset the Smart Hub application
- Use a static IP in configuration
- Switch between Ethernet and WiFi
- Remove and uninstall the facebook application
- Disable the router firewall
Nothing works...
I'm thinking about something is blocking the connection to the Samsung server... is there a port to be opened or something like that?
Please help me I'm driving myself mad