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UE46F7000 -FW 1115 (Bluetooth Address Failed)
Posted: Sat Mar 29, 2014 9:37 am
by axis
I have a Samsung TV UE46F7000 and three days ago I upgrade the firmware (1115.0) after upgrade I lost bluetooth function (can not use the keyboard VG-KBD2000, smart remote and 3D glasses) in the settings :MENU-CONTACT SAMSUNG-PRODUCT SUPPORT INFORMATION: Bluetooth Address: 00.00.00.00.00.00 ... please tell me if it is a faulty bluetooth module or soft. upgrade it with bugs.Mention that the upgrade was done automatically online from TV, there were no errors during installation .Please advice I can get out of this problem ,...Thanks for your help
Re: UE46F7000 -FW 1115 (Bluetooth Address Failed)
Posted: Sat Mar 29, 2014 6:45 pm
by M11
Its probably hardware problem, at least it was on my two TVs. It seems a lot of Samsung TVs have a problem with failing BT and wifi.
Re: UE46F7000 -FW 1115 (Bluetooth Address Failed)
Posted: Sat Apr 05, 2014 3:47 pm
by rg2013
I have found somethings in the service menu, like bluetooth update. Unfortunatly I dont remember where. Perhaps it is possible to seperatly update the broadcom Bluetooth firmware code.
Under Menu: SVC - Upgrade - BT-Upgrade.
Never tried it. Use at own risk!!!!
Under Menu: Option - MRT optiion - you could check if Bluetooth support is activated, additionally there is an entry "BT adress" there is perhaps something possible.
Re: UE46F7000 -FW 1115 (Bluetooth Address Failed)
Posted: Mon Apr 07, 2014 3:40 pm
by axis
...thanks for the advice I think it is a hardware problem ,I expect an update from samsung ...Anyway I bought on ebay BT module
Re: UE46F7000 -FW 1115 (Bluetooth Address Failed)
Posted: Thu Apr 17, 2014 9:19 pm
by axis
upgrading arrived (1116.1) ... definitely BT module is hardware problem... 
