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Geolocation request
Posted: Tue Jul 22, 2014 5:03 pm
by greenhorn
Guys, what is this and how can I get rid of it? I tried factory reset, but did not work...
Re: Geolocation request
Posted: Tue Jul 22, 2014 7:27 pm
by orlinm
I wondered for a while. It not reacted to any red or green buttons, or on mouse cursor moving and clicking... And I restart TV few times and it disappeared. I don't know will gone forever but hope so
Few days on top of the screen was message that today on 07/22/14 for a few hours will not be access to samsung support sites. And after that this .. miracle apears on the screen. Obviously Samsung works on my tv and no matter agree I or not.
Re: Geolocation request
Posted: Tue Jul 22, 2014 8:35 pm
by greenhorn
ok, seems we have some progress...
1. Seems no msg at all if I unplug the network cable while the TV boots, and no msg if I plug it back after the TVs boot. So, it is connected to some booting connection. Seems we have to block certain IP.
2. I can manage to remove the msg if I switch the menu language. If you switched the lang, it disappear in 5 seconds.
Seems this problem is in Bulgarian region for now. Waiting for other replies.
Also tried to change the region from the service menu and smarthub, but did not work. All these sounds that it detects unlocated for the Samsung servers IPs. Have to check if works if I use different DNS/PPTP.
Re: Geolocation request
Posted: Tue Jul 22, 2014 8:56 pm
by sectroyer
greenhorn wrote:ok, seems we have some progress...
1. Seems no msg at all if I unplug the network cable while the TV boots, and no msg if I plug it back after the TVs boot. So, it is connected to some booting connection. Seems we have to block certain IP.
2. I can manage to remove the msg if I switch the menu language. If you switched the lang, it disappear in 5 seconds.
Seems this problem is in Bulgarian region for now. Waiting for other replies.
Also tried to change the region from the service menu and smarthub, but did not work. All these sounds that it detects unlocated for the Samsung servers IPs. Have to check if works if I use different DNS/PPTP.
Wait few days, they are working on something on their servers (that was the info on my TV)
Re: Geolocation request
Posted: Tue Jul 22, 2014 9:01 pm
by greenhorn
lamerz
Re: Geolocation request
Posted: Tue Jul 22, 2014 9:46 pm
by sectroyer
greenhorn wrote:lamerz
Looks like a bug so point in investigating further
Re: Geolocation request
Posted: Wed Jul 23, 2014 8:42 am
by greenhorn
I have official answer from the Samsung support:
Code: Select all
???? :
????????? ??? ? ?????? ???????????, ?? ????? ?? ??????????.
????? :
? ??????? ?? ?????? ?? ??????????? ?????? ?? ??????? ? ?????? ???? ??????? ?? ??????? ??????????? ?????????
????? :
?????????? ??????????, ????? ??? ???????? ?, ?? ???? ? ???????? ?? ?? ???????? ??????????? ?? ????????????.
in other words, they know about it. It is problem with the server. The information that they have is that this will be fixed by the end of the day (probably).