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Can't find OTN option for UE40H5500AKXXH

Posted: Thu Dec 04, 2014 1:48 am
by Stewox
TV bought today for elder folks, I took the job setting it up.

Can't find OTN Enabled option. There's some others though, didn't want to mess more myself.

The stupid TV also resets the picture options to some awful defaults each time I exit service menu, just ridicolous.

Sorry I only looked into one of the other for the option, maybe this is an updated firmware.

I will look tomorrow for the path of the high-ends, just to be sure.


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Re: Can't find OTN option for UE40H5500AKXXH

Posted: Thu Dec 04, 2014 9:04 am
by sectroyer
You are using HMST with latest firmware. Here from what I know they blocked access to OTN Support in "normal" service menu. You have to access "extended" service menu (link below) :)

Re: Can't find OTN option for UE40H5500AKXXH

Posted: Thu Dec 04, 2014 11:01 am
by Stewox
I'll try, thank god 2 people in the house have android phones, because I don't.

Re: Can't find OTN option for UE40H5500AKXXH

Posted: Thu Dec 04, 2014 8:32 pm
by sectroyer
Stewox wrote:I'll try, thank god 2 people in the house have android phones, because I don't.
It looks you looked in wrong place. On H MST I checked today there were TWO places with "OTN stuff" and only in one of them there was OTN Support!!!!

Re: Can't find OTN option for UE40H5500AKXXH

Posted: Fri Dec 05, 2014 12:27 am
by Stewox
So what now, I don't have to go to extended menu?

And I need to borrow a galaxy S phone, so it'll take some time.

Re: Can't find OTN option for UE40H5500AKXXH

Posted: Fri Dec 05, 2014 9:39 am
by sectroyer
Stewox wrote:So what now, I don't have to go to extended menu?

And I need to borrow a galaxy S phone, so it'll take some time.
From what I was able to check you DON'T need EXTENDED service menu. Just look in a different place in normal menu. It's there :)

Re: Can't find OTN option for UE40H5500AKXXH

Posted: Sun Dec 07, 2014 1:08 pm
by Stewox
Okay, it was in MRT Option.

Solved