Please help troubleshoot (LE46C750)
Posted: Mon Jul 27, 2015 3:04 pm
I have managed to damage my LE46C750, and now I could use some help in troubleshooting the issue. What happened was as follows:
- I entered Internet@TV for the first time in years since I wanted to try a new app.
- I was informed that there were updates that had to be done.
- The updates to the apps started but got stuck after some time, and after waiting for a rather long time with no progress I pulled the power plug (TV did not respond to the remote or the power button on the front panel).
- The same process repeated itself, and it got stuck again.
- After pulling the power for the second time the TV had a problem.
The symptoms are, I can view video fine via the HDMI input as I normally do (I use an external set top box), and the picture is fine. However, if I enter the menu the colors are all wrong and I can barely see the text in the menu because of this. Most settings in the menu can't be changed or will hang/reboot the TV if I attempt to change them.
I have tried doing a factory reset, with no improvement. The reset caused my settings to go back to defaults, but the menu issue is still the same. I also wanted to try a firmware update since I figured it might be a problem with corrupt software that I hoped would be fixed by updating, but the TV will not allow me to update from USB.
So, as I am a bit of a novice at TV hacking/repairing I was hoping that I could get some help here in troubleshooting this to figure out what the cause of the problem is. I am fine with ordering a new main board and replacing this for example, but before I do that I would like to be sure that this would really fix the problem and that it is not in some other component.
The following picture illustrates the issue with the menu, showing the nearly white background color instead of the normally dark menus.
https://www.dropbox.com/s/d06dbv8lwhm2e ... 4.jpg?dl=0
I hope that someone recognizes this issue and can let me know what the likely cause is so I know what to fix. Thanks in advance.
- I entered Internet@TV for the first time in years since I wanted to try a new app.
- I was informed that there were updates that had to be done.
- The updates to the apps started but got stuck after some time, and after waiting for a rather long time with no progress I pulled the power plug (TV did not respond to the remote or the power button on the front panel).
- The same process repeated itself, and it got stuck again.
- After pulling the power for the second time the TV had a problem.
The symptoms are, I can view video fine via the HDMI input as I normally do (I use an external set top box), and the picture is fine. However, if I enter the menu the colors are all wrong and I can barely see the text in the menu because of this. Most settings in the menu can't be changed or will hang/reboot the TV if I attempt to change them.
I have tried doing a factory reset, with no improvement. The reset caused my settings to go back to defaults, but the menu issue is still the same. I also wanted to try a firmware update since I figured it might be a problem with corrupt software that I hoped would be fixed by updating, but the TV will not allow me to update from USB.
So, as I am a bit of a novice at TV hacking/repairing I was hoping that I could get some help here in troubleshooting this to figure out what the cause of the problem is. I am fine with ordering a new main board and replacing this for example, but before I do that I would like to be sure that this would really fix the problem and that it is not in some other component.
The following picture illustrates the issue with the menu, showing the nearly white background color instead of the normally dark menus.
https://www.dropbox.com/s/d06dbv8lwhm2e ... 4.jpg?dl=0
I hope that someone recognizes this issue and can let me know what the likely cause is so I know what to fix. Thanks in advance.