SamyGO

comet called me today samsung wrote my 6530 off i decided not to bother with samsung anymore as the last 3 tv`s ive had in the last six months have been rubbish or miss leading, ive gone over to panasonic now to give them a try.

silus wrote:Anyone know what the UK customer care email is? they don't seem to provide one on the website?

try this:

https://contactus.samsung.com/customer/ ... /MailQuest
ionProduct.jsp?SITE_ID=31

my latest response from samsung. Whilst I fully understand how frustrating the lack of official standard on the 3DHD terminology. Samsung have only described the products as having what the industry standards are at the time. The industry standard can vary from country to country hence the differenc...

if this is the case and they fobbing people of with the other manufacturers why is there own d7000 and d8000 tv`s differnt and they felt the need to change there advertising on there web site. :s

looks like samsung have even gone to the bother of removing all the cache pages aswell now they changed the website.

another answer from samsung could some 1 please help me with this answer as i dont know how to respond. It is difficult to say there is an industry standard for Full HD 3D TV today. Therefore, the definitions used by different manufacturers, magazines and testing authorities often differ. The minimu...

Jimmbean wrote:Yeah, it can display 1080 lines in one color

could u explain please so i can chuck this at them.

Thanks..

my new answer. Thank you for contacting Samsung and I have pleasure in providing the following assistance. It is difficult to say there is an industry standard for FHD 3D today. Therefore, the definitions used by different manufacturers, magazines and testing authorities often differ. The minimum th...

let me know how u go on at comet i had mine from there 2 months ago and they wont change it or admit there is a problem even though i have shown them the problem, They just say it out of there hands and i need to contact head office whichi have done but got no where with them, they are adament the t...

my latest response. Thank you for contacting Samsung and I have pleasure in providing the following assistance. We are sorry that you were not happy with our initial response. We have escalated this issue to our Senior Samsung engineers who are looking into this issue. We are looking to give you a c...