In my case, the factory reset worked. You will have to reconfigure TV parameters after (i.e. Clock, language, region, TV channels and apps).fits79 wrote:And if we do a full reset of the tv are you sure that this issue is gonna solved?
We don't need to do it if it doesn't work.
How we do a full reset of the tv?
To do a full reset follow the steps below:
1- With the TV powered on, press EXIT on the TV remote for 12 seconds.
2- Press OK in the warning screen to confirm the reset. Once the process is completed the TV will turn off by itself.