D6500 3D Resolution NOT FULL HD

Here for general support for D series TVs, request and problem solve area.

mordusy
Posts: 16
Joined: Sat Oct 01, 2011 1:40 pm

Re: D6500 3D Resolution NOT FULL HD

Post by mordusy »

the player is a panasonic t110 ive attached the pic. taken on my phone.
You do not have the required permissions to view the files attached to this post.

mordusy
Posts: 16
Joined: Sat Oct 01, 2011 1:40 pm

Re: D6500 3D Resolution NOT FULL HD

Post by mordusy »

i will post a pic of the writing soon as i can, cant connect my pc at the moment and yes its the 3d.mpo file from a usb stick plugged into my blu-ray player.

angerfist1937
Posts: 13
Joined: Thu Sep 22, 2011 11:19 am

Re: D6500 3D Resolution NOT FULL HD

Post by angerfist1937 »

Wow erdem that are really great news, thank you so much for work!!! Hope someone can fix this.

Shame on samsung!!!!

mordusy
Posts: 16
Joined: Sat Oct 01, 2011 1:40 pm

Re: D6500 3D Resolution NOT FULL HD

Post by mordusy »

yer sorry for some reason i thought my player went auto to 3d mode it did not :s

how would u go on trying to explain this problem to a retailer to get it replace ?

mordusy
Posts: 16
Joined: Sat Oct 01, 2011 1:40 pm

Re: D6500 3D Resolution NOT FULL HD

Post by mordusy »

my response from samsung.


Thank you for contacting Samsung and I have pleasure in providing the following assistance.

Although your TV may be full HD, the film you are watching may not be-please check the specs on the back of
the box-or the Blu Ray player you have may not output full HD either (or you may need to change the resolution
to do this)

If all of the above are full HD, how do you have them connected i.e. SCART lead, Component, Composite,
HDMI etc as this will greatly affect the resolution you can achieve?

If you require any further assistance, please contact Samsung again and we will be more than happy to help.

Post Reply

Return to “[D] Support”