Advanced Picture_2d Greyed Out

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Joined: Mon Aug 28, 2017 12:33 pm

Advanced Picture_2d Greyed Out

Post by maxedracer »

Hi everyone,

I have seen this problem from multiple users over the years and have never seen a clear solution.

As an example, I am just looking at things on my Samsung UE46ES6300 and have no issues getting into the service menu. I have the Expert and Advanced menus displayed but both are greyed out. I have seen a comment from an engineer stating that Expert Mode is for use at the Factory when connected directly to the chip.

From what I can see browsing different forums, many users are able to access the Picture_2d menu but it has always been greyed out for me. Does anyone actually know how to make this option accessible?

Many thanks

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