UN32F5500AGXZD restarting - need downgrade - please help.

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RafaelC
Posts: 1
Joined: Sun Jan 17, 2021 2:58 am

UN32F5500AGXZD restarting - need downgrade - please help.

Post by RafaelC »

Hi there,

I have a UN32F5500AGXZD where, in the last few days, it started to restart... Turn on, a few seconds, restart... and so on!

I can turn it off for a while and turn it back on and it stays on, but soon it starts again.

On the samsung website, the lastest available version is 2139.1 for T-MST12UABC.

The television automatically upgraded to version 2142 years ago.

There is a note on the Samsung website talking about this intermittent on off problem that a software update solves.

In this note, there is a link to version 2137.4, where they indicate solving this problem of restarting.

Can anyone give me any tips and/or help?

Thanks!

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