The device will power on normally after being connected to power. Device works normally indefinitely unless the device is turned off (red LED on). When attempting to power on again, the red LED will blink 5 times, pause, then repeat. Nothing appears on screen. If I disconnect power, wait until I hear the relay click, then reconnect power, the red LED lights solid and I can power device on again. It does remember all settings. I have attempted reset through the normal user menu. I have not gone into the service yet.