UA55F8000 CAMERA & MIC ISSUE

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vijay4love
Posts: 1
Joined: Fri Apr 24, 2020 2:55 am

UA55F8000 CAMERA & MIC ISSUE

Post by vijay4love »

Hi, I've Samsung UA55F8000 SERIES SMART TV and the camera and mic is not working from a month. I tried to go to service menu but there is no option to turn this on or off. also when the TV starts the motion control icon do not appear.
The motion control option shows as ON but its greyed out.
The motion control environment test is also greyed out
when I click on it it gives a pop up : this function isn't available.
Please help me out as you guys are the best option I have as of now.
FYI : the smart tv has firmware version 1129
also the camera version and mic version shows as blank in the support contact Samsung section.

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