UE32F5500AW error

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Murdock
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UE32F5500AW error

Post by Murdock »

Hi!
I was watching a video on YouTube tonight when my television restarted.
It then kept rebooting, so I removed the root flash drive.
The restart is thus gone, but when i want to start YouTube, Samsung Apps or the Browser my TV is completely hangs or restart.

I attach the log files.
I see many error messages: [AP_WEBBROWSER/Fatal], [PVRCore/Fatal], [M_ETC/Fatal], [AP_DAE/Fatal], [SGService/Fatal] ....
+ a bunch of youtube related messages.

Please check my log files.

Thanks.
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miazza
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Re: UE32F5500AW error

Post by miazza »

It seems you have to delete some log files that are growing up.
If you have root, ftp on port 21 and look for big log files created by SamyGo.
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Murdock
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Re: UE32F5500AW error

Post by Murdock »

I tried a lot to fix the error yesterday.

I restored the smart hub, but it didn't helped.
Without a flash drive, the television worked, but no apps appeared. With flash drive It restarted within 1 - 2 minutes. Even with an empty one.
I saw via Telnet that exeApp uses 100% of the cpu and therefore after a while the watchdog restarts the television. So i decided to update the firmware.

Finally I updated the firmware to the latest. I had to turn off watchdog for this time.
Without a flash drive, the television worked, but no apps appeared, but when i inserted my SamyGo root flash drive the old applications and root appeared immediately. The root status of the television remained active even after the firmware update.

The weird thing is that the apps don’t work and didn’t show up without a flash drive.

Anyway, now everything is working properly with the root flash drive.
miazza
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Re: UE32F5500AW error

Post by miazza »

You are lucky. I do not have the apps even with the flash drive ...
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Murdock
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Re: UE32F5500AW error

Post by Murdock »

What is the firmware number you are currently using? What is your watchdog state?
If possible, try upgrading to a newer firmware.
The first time I tried to update the software it restarted the television at 28%. This is because watchdog need to turn off.
miazza
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Re: UE32F5500AW error

Post by miazza »

If I remember well now it is 2117 (the last official).
I tried downgrade to 0000 (one year ago it was the solution) but the upgrade stops at 28% with an error (no switch off).

Whatchdog is off.

I think the best is to look for a J series second hand Motherboard as suggested by sectroyer.

The pint is to find a J Motherboard smart that fit the 22" panel.
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sectroyer
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Re: UE32F5500AW error

Post by sectroyer »

I doubt you will find that :) It's better to buy some cheap J :)
I do NOT support "latest fw" at ALL. If you have one you should block updates on router and wait for it to STOP being "latest":)
If you want me to help you please paste FULL log(s) to "spoiler"/"code" bbcodes or provide link(s) to pasted file(s) on https://pastebin.com Otherwise "NO HELP"!!!
If you want root DISABLE internet access to your device!!!!
DO NOT EVER INSTALL FIRMWARE UPGRADE !!!!

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