Help firmware version 9999

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gobi2125
Posts: 7
Joined: Wed Jan 01, 2020 1:07 pm

Help firmware version 9999

Post by gobi2125 »

Hello I have a samsung UE55J65300 which after a few changes in the services menu I have the software version 9999 what can I do in this case? Are there solutions without changing the motherboard?

Code: Select all

[Version]
Model=T-HKMDEUC;
Version=T-HKMDEUC-9999.99;
Build=rel-hawkall-dvb-rca-hawk-m-uhd_20191120.3;
[Build]
Date=2019-11-20;
Time=10:29:03;
kernel_log.rar
error_log.rar
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zoelechat
Official SamyGO Developer
Posts: 8430
Joined: Fri Apr 12, 2013 7:32 pm
Location: France

Re: Help firmware version 9999

Post by zoelechat »

Is your tv rooted?
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gobi2125
Posts: 7
Joined: Wed Jan 01, 2020 1:07 pm

Re: Help firmware version 9999

Post by gobi2125 »

No not hawe root for i's tv.

zoelechat
Official SamyGO Developer
Posts: 8430
Joined: Fri Apr 12, 2013 7:32 pm
Location: France

Re: Help firmware version 9999

Post by zoelechat »

No solution then, your fw is certainly much too recent to get root anyway. I was just wondering how you got info.ini and logs, I probably missed the way to dump :)
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gobi2125
Posts: 7
Joined: Wed Jan 01, 2020 1:07 pm

Re: Help firmware version 9999

Post by gobi2125 »

From the services menu I saved the error dump, the solution would be to change the motherboard? Do not store TV channels DVT and also the data for the app smart-hub on the motherboard there is a Epron that could be restored?

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gobi2125
Posts: 7
Joined: Wed Jan 01, 2020 1:07 pm

Re: Help firmware version 9999

Post by gobi2125 »

Hawe new mainboar.

What can I solve with an eppron reset?
ue55ju6500kxxu.jpg
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