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Samsung UA40J6300 not responding?

Posted: Tue Jun 19, 2018 9:14 pm
by Polter
In service mode I tried switching regions for dtv after restarting the TV there is no response. No smarthub or Menu. Samsung Logo still appears though, but after that, only blank screen.

Re: Samsung UA40J6300 not responding?

Posted: Wed Jun 20, 2018 2:41 am
by Polter
I also tried pressing an holding the exit button but it didn't reset.

Re: Samsung UA40J6300 not responding?

Posted: Wed Jun 20, 2018 2:58 am
by Polter
Only the power menu works. When I press it twice it appears, but I can't select sources nor summon the samsung hub. I can turn off the TV through it though.

Re: Samsung UA40J6300 not responding?

Posted: Thu Jun 21, 2018 12:01 pm
by sectroyer
You should change board :)

Re: Samsung UA40J6300 not responding?

Posted: Thu Jun 21, 2018 1:31 pm
by juusso
No no, you can try eeprom reset first.

Re: Samsung UA40J6300 not responding?

Posted: Sat Jun 23, 2018 5:19 pm
by Polter
Good thing it's still under warranty and they changed the board. Now the problem is terrestrial / cable channels have low picture quality and only hissing sound. No audible dialog or wahtsoever.

Re: Samsung UA40J6300 not responding?

Posted: Sat Jun 23, 2018 8:23 pm
by juusso
so you can claim warranty again?