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Help firmware version 9999

Posted: Mon Mar 30, 2020 4:40 pm
by gobi2125
Hello I have a samsung UE55J65300 which after a few changes in the services menu I have the software version 9999 what can I do in this case? Are there solutions without changing the motherboard?

Code: Select all

[Version]
Model=T-HKMDEUC;
Version=T-HKMDEUC-9999.99;
Build=rel-hawkall-dvb-rca-hawk-m-uhd_20191120.3;
[Build]
Date=2019-11-20;
Time=10:29:03;
kernel_log.rar
error_log.rar

Re: Help firmware version 9999

Posted: Mon Mar 30, 2020 4:44 pm
by zoelechat
Is your tv rooted?

Re: Help firmware version 9999

Posted: Mon Mar 30, 2020 5:41 pm
by gobi2125
No not hawe root for i's tv.

Re: Help firmware version 9999

Posted: Tue Mar 31, 2020 10:58 pm
by zoelechat
No solution then, your fw is certainly much too recent to get root anyway. I was just wondering how you got info.ini and logs, I probably missed the way to dump :)

Re: Help firmware version 9999

Posted: Thu Apr 02, 2020 8:50 pm
by gobi2125
From the services menu I saved the error dump, the solution would be to change the motherboard? Do not store TV channels DVT and also the data for the app smart-hub on the motherboard there is a Epron that could be restored?

Re: Help firmware version 9999

Posted: Sat Apr 11, 2020 8:20 pm
by gobi2125
Hawe new mainboar.

What can I solve with an eppron reset?
ue55ju6500kxxu.jpg