I own a Samsung UE37D5700 (not rooted) and tried to connect a fire tv stick (2. gen) and a ps4 (I know you can disable hdcp, but this isn't my goal) to it, but failed due to no/black image. The devices work on a different tv (UE46ES7000) fine. I figured out that the problem is caused by HDCP. The tv should support HDCP (or can someone prove me wrong/test it?).
What I already tried:
- tested all HDMI ports / different cable
- reset settings
- update firmware (1019, 1025, 1027) (I know this wasn't the best idea)
- service menu status: EDID: success, HDCP success
- service menu: EDID write all
- get into advanced in the service menu and hope to find a "hdcp download" or a similar option (described here: http://www.hifi-forum.de/viewthread-151-10044.html#5)
Thank you in advance.
Workaround
I am using an HDMI splitter that can bypass HDCP.
In my case, it is a Techhole HS306.