"Universal Remote" tv setting is missing

Here for general support for J series TVs, request and problem solve area.
Post Reply

pantz
SamyGO Project Donor
Posts: 11
Joined: Mon May 05, 2014 11:27 pm

"Universal Remote" tv setting is missing

Post by pantz »

Hi, can somebody help me how to enable "universal remote" tv setting in my ue55ku6400?
Recently I bought a bluetooth remote control BN59-01312B. At the begining I couldn't even pair it with my tv, but after enable MTR Option->Samsung Smart Control and MTR Option->Voice Recognition in service menu it works. But still "universal remote" setting is missing. I would like to use this setting to be able to change a soundbar's volume.
pantz
SamyGO Project Donor
Posts: 11
Joined: Mon May 05, 2014 11:27 pm

Re: "Universal Remote" tv setting is missing

Post by pantz »

I've found something strange. I can't set "Voice recognition" and 'Samsung Smart Control" to ON permanently. Each time I restart tv they are set to off.
When I turn on "Voice recognition" and "Samsung Smart Control" and exit service menu (without restarting tv) I can pair a bt remote and it works even after reboot.
So my question is, how to enable those options permanently?
velnik
SamyGO Project Donor
Posts: 16
Joined: Tue Sep 29, 2020 5:17 pm
Location: Sofia

Re: "Universal Remote" tv setting is missing

Post by velnik »

I have the same problem, cannot fix it till now.
User avatar
notengo13
SamyGO Project Donor
Posts: 674
Joined: Mon Nov 30, 2015 12:31 pm
Location: SK --> P9

Re: "Universal Remote" tv setting is missing

Post by notengo13 »

velnik wrote: Sat Aug 28, 2021 1:29 pm I have the same problem, cannot fix it till now.
check Local_Set in service menu, maybe in your country it's not active this feature
Screenshot_20210828_224410.jpg
You do not have the required permissions to view the files attached to this post.
UE48H6640 T-MST14DEUC 2781.0 root latestH --> 2130.0 skypeRoot-->0000-->2115.3 "Skype refueled" Root
QE55QN93A - - >firmware T-NKM2DEUC-1805.4 (backup 1590.0) - - >update CURL60 Error --> CURL28 Error
velnik
SamyGO Project Donor
Posts: 16
Joined: Tue Sep 29, 2020 5:17 pm
Location: Sofia

Re: "Universal Remote" tv setting is missing

Post by velnik »

notengo13 wrote: Sat Aug 28, 2021 9:46 pm
velnik wrote: Sat Aug 28, 2021 1:29 pm I have the same problem, cannot fix it till now.
check Local_Set in service menu, maybe in your country it's not active this feature
Screenshot_20210828_224410.jpg
Dear notengo13, thank you for the advice.

I will check it.

Regards,
pantz
SamyGO Project Donor
Posts: 11
Joined: Mon May 05, 2014 11:27 pm

Re: "Universal Remote" tv setting is missing

Post by pantz »

Any advice? why I can't store those three settings permanently?
1663920736930.jpg
I've tried to change Local_Set to eu_ger but it didn't change anything in my case except language.
You do not have the required permissions to view the files attached to this post.

Post Reply

Return to “[K] Support”