Youtube problem on UE46D5700

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Torlo

Youtube problem on UE46D5700

Post by Torlo »

Hello to everyone!

Ten days ago I bought a Samsung Smart TV UE46D5700, and all was ok till today.

Today I tried to open my Youtube app and I got this Message: "New Update Found. Please turn the power off and then back on to perform the update."

OK I did it but It appears again!! What should I do to fix it?

Thanks in Advance :)
richardneish

Re: Youtube problem on UE46D5700

Post by richardneish »

I'm also seeing this problem on UE32D5500. It's been there for the last two days and I have turned the power off and on multiple times with no effect.

There was a comment in another thread about reporting the problem to Samsung via their website, but I haven't done that yet.
Torlo

Re: Youtube problem on UE46D5700

Post by Torlo »

richardneish wrote:I'm also seeing this problem on UE32D5500. It's been there for the last two days and I have turned the power off and on multiple times with no effect.

There was a comment in another thread about reporting the problem to Samsung via their website, but I haven't done that yet.
I reported it and I hope they answer soon.
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juusso
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Re: Youtube problem on UE46D5700

Post by juusso »

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DO NOT EVER INSTALL FIRMWARE UPGRADE
yasirrizwan

Re: Youtube problem on UE46D5700

Post by yasirrizwan »

A workaround is to install YouTube app as user widget. I did so and it works. My tv is UA40D5500. Link to download standard YouTube app is given in the following post:

viewtopic.php?p=29043#p29043
Torlo

Re: Youtube problem on UE46D5700

Post by Torlo »

yasirrizwan wrote:A workaround is to install YouTube app as user widget. I did so and it works. My tv is UA40D5500. Link to download standard YouTube app is given in the following post:

viewtopic.php?p=29043#p29043
mine still don't work. How can i install it manual
Torlo

Re: Youtube problem on UE46D5700

Post by Torlo »

i fixed youtube with factory reset
fastbike

Re: Youtube problem on UE46D5700

Post by fastbike »

For reference, I just got a new automatic update to my Smart Hub.
It took ages to load, but afterwards the Youtube app seems to have been fixed.

- Steve
yasirrizwan

Re: Youtube problem on UE46D5700

Post by yasirrizwan »

Same happened to my SmartHub. After a long install today, YouTube app in recommended apps section is working. I already managed to install YouTube as user Widget yesterday. So now I have two :)

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