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Re: I think my TV is broken
Posted: Thu Oct 01, 2015 11:34 am
by roflcopter21
zoelechat wrote:Well, I think it's related somewhere to wifi rooting stuff, would need sectroyer's advise. Maybe try to disable wifi support in service menu if possible (and of course watchdog should be off).
I would, if I could access the service menu... I managed once to turn the TV off (by spaming ON/OFF all the time) and tried the service menu code but TV just boots and freezes like on first posts photo. No chance.
I will upload a video in few minutes, also I'm on IRC right now. I would like to provide as much information as possible to prevent users from this situation.
Re: I think my TV is broken
Posted: Thu Oct 01, 2015 12:07 pm
by roflcopter21
So, that's how it accually looks like:
https://youtu.be/reQeN-1mQhQ
I can't use any buttons or remote control when it boots up... It freezes instant and crash.
Re: I think my TV is broken
Posted: Thu Oct 01, 2015 12:35 pm
by zoelechat
Indeed very quick... Smells bad, still under warranty?
Re: I think my TV is broken
Posted: Thu Oct 01, 2015 1:00 pm
by roflcopter21
zoelechat wrote:Indeed very quick... Smells bad, still under warranty?
Yes, I have already ordered service to come and check this out. Until 06.10.2015 I can provide more information or try something, then samsung will fix it - I hope.
Re: I think my TV is broken
Posted: Thu Oct 01, 2015 1:30 pm
by zoelechat
Do not tell it's because of root
Be as moron as possible: "One day, TV reset itself then bootlooped, nfi why"
Re: I think my TV is broken
Posted: Thu Oct 01, 2015 1:58 pm
by roflcopter21
zoelechat wrote:Do not tell it's because of root
Be as moron as possible: "One day, TV reset itself then bootlooped, nfi why"
Yeah I know
I'm still wondering what actually happened... I'm quite sure that I did nothing wrong. Is there any way I can read the error?
Re: I think my TV is broken
Posted: Thu Oct 01, 2015 2:13 pm
by zoelechat
Theoretically through Exlink but it would need to set UART to debug mode in service menu
Re: I think my TV is broken
Posted: Thu Oct 01, 2015 2:17 pm
by sectroyer
Yeah. As soon as you encountered any issues after downgrading you should have contacted us. How fast does tv reboot ? Does it show something on the screen ?
Re: I think my TV is broken
Posted: Thu Oct 01, 2015 2:32 pm
by roflcopter21
sectroyer wrote:Yeah. As soon as you encountered any issues after downgrading you should have contacted us. How fast does tv reboot ? Does it show something on the screen ?
Hi,
I made a video:
https://youtu.be/reQeN-1mQhQ
There is no way to access anything...
Re: I think my TV is broken
Posted: Thu Oct 01, 2015 3:06 pm
by sectroyer
Exactly you didn't disable all the scripts. Also faith in "magical" factory reset instead of figuiring out why TV was crashing is the culprit