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Re: my h series
Posted: Sun Jan 04, 2015 8:53 pm
by ryn0909
ok so after doing a live chat with the dumbasses at samsung, i come to find out that this model of smart tv isnt compatible with skype...
SO i have an idea, idk if it can be done, but im willing to try. Since the ppl at samsung say that this "MODEL" tv isnt compatible with skype, is there a way to fool skype into thinking it is a "compatible model"? can the model number be changed to one that will accept skype? if so could it be done through the extended service menu?
Re: my h series
Posted: Tue Jan 06, 2015 3:43 am
by ryn0909
please help........... anyone got any ideas??
Re: my h series
Posted: Fri Jan 09, 2015 4:17 am
by ryn0909
Ok so i had a live chat with samsung again and apparently not all "H" series tvs are compatible with SKYPE. From what i was told, only the H6350 and higher, model numbers are compatible. heres a copy of the chat transcript...
Chat Transcript
info: Please wait for a Samsung Agent to respond.
info: You are now chatting with 'Alysa V'. There will be a brief survey at the end of our chat to share feedback on my performance today.
info: Your Issue ID for this chat is LTK1125602833072X
Alysa V: Hi, thank you for reaching out to Samsung technical support. How may I assist you?
shane : hi alysa how r u
Alysa V: Hello shane, I am good. Thank you.
shane : i was wondering if there are ANY "H" series TVs that are compatible with the SKYPE app
Alysa V: I understand that you would like to know H series TVs that are compatible with skype. I will assist you.
shane : my model tv is UN46h6201 but its not compatible with skype, are there ANY h series that are??
Alysa V: Could you give me a few minutes while I check the information for you?
shane : yes
Alysa V: Thank you.
shane : take your time, im in no hurry
Alysa V: Thank you.
Alysa V: I appreciate your patience. Please give me another few minutes and I will get back to you as soon as possible.
shane : no problem
Alysa V: I appreciate your time and patience.
Alysa V: I have checked the information for you. The skype app is compatible for the TV model numbers with H6350 and above.
shane : ok
shane : thank you
shane : i appreciate it
Alysa V: You are welcome.
Re: my h series
Posted: Fri Jan 09, 2015 6:04 am
by juusso
Ah. Ok. Thanks for letting us know.
Re: my h series
Posted: Fri Jan 09, 2015 7:14 am
by ryn0909
no problem....anything i can do to help the project. id like to help out with it if there are any openings or need for people.
Re: my h series
Posted: Fri Jan 09, 2015 7:51 am
by juusso
Is your TV with built in wifi ?
Re: my h series
Posted: Fri Jan 09, 2015 8:16 am
by ryn0909
yes it is
Re: my h series
Posted: Sat Jan 10, 2015 4:48 am
by ryn0909
juuso wrote:Is your TV with built in wifi ?
Yes my tv has built in wifi
Re: my h series
Posted: Sun Jan 11, 2015 3:32 am
by ryn0909
here is the extended service menu info from my tv
T-NT14MAKUC-1112.11
T-NT14MAUSS-1001
BT Version: ****
E-Manual: NMATSCH-1.104
Blaster Version: 258401-258411-300001
EDID: Fail
CALIB: AV/COMP/PC/HDMI/
Option: 46A6AF1D,...,...,NONE
DTP-SDAL-NT14M-ATSC-0509.021-5426.0
RFS "NT14M0135" K/1 2014-11-26
KERNEL: 125,1299,/Onboot:0091
DTP-DTVTD-4809-029
Backend [FOX-FT3] Panel[120Hz]
FW[3054] DATA[0009]
TCON Version:----
Model: UN46H6201
WIFI:ATH6KL(5.0.0.99_0502)
CO NfO WO MO D/HO PO AO O S/ N/
Factory Data: 272/ EERC Ver:123