Channels not storing and wifi not connecting and smarthub not loading
Posted: Sun Aug 18, 2019 3:45 pm
Hello there Guys,
My tv is an ue46es8000. i did the wrong thing and update. but since i did i have lost wifi, my channels are lost every time i switch off and my smarthub just shows starting then does nothing, i also noticed i could not rename the tv under device name.
i have down what i can folling guides from here to downgrade the firmware. i have now got 2014.2 but i still have the same problems. is there something simple that i have not done.
also i contacted samsung about this and was told that this has happened because the update was not done sequentially. meaning that a few updates were missed when the tv was not connected to the web. so i tried to update the software by downloading the firmwares and applying them in order but have had no success. if any body can help please....
Thanks in Advance H.
My tv is an ue46es8000. i did the wrong thing and update. but since i did i have lost wifi, my channels are lost every time i switch off and my smarthub just shows starting then does nothing, i also noticed i could not rename the tv under device name.
i have down what i can folling guides from here to downgrade the firmware. i have now got 2014.2 but i still have the same problems. is there something simple that i have not done.
also i contacted samsung about this and was told that this has happened because the update was not done sequentially. meaning that a few updates were missed when the tv was not connected to the web. so i tried to update the software by downloading the firmwares and applying them in order but have had no success. if any body can help please....
Thanks in Advance H.