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Youtube problem on UE46D5700

Posted: Thu Mar 22, 2012 9:12 pm
by Torlo
Hello to everyone!

Ten days ago I bought a Samsung Smart TV UE46D5700, and all was ok till today.

Today I tried to open my Youtube app and I got this Message: "New Update Found. Please turn the power off and then back on to perform the update."

OK I did it but It appears again!! What should I do to fix it?

Thanks in Advance :)

Re: Youtube problem on UE46D5700

Posted: Fri Mar 23, 2012 12:28 am
by richardneish
I'm also seeing this problem on UE32D5500. It's been there for the last two days and I have turned the power off and on multiple times with no effect.

There was a comment in another thread about reporting the problem to Samsung via their website, but I haven't done that yet.

Re: Youtube problem on UE46D5700

Posted: Fri Mar 23, 2012 12:37 am
by Torlo
richardneish wrote:I'm also seeing this problem on UE32D5500. It's been there for the last two days and I have turned the power off and on multiple times with no effect.

There was a comment in another thread about reporting the problem to Samsung via their website, but I haven't done that yet.
I reported it and I hope they answer soon.

Re: Youtube problem on UE46D5700

Posted: Fri Mar 23, 2012 5:48 am
by juusso

Re: Youtube problem on UE46D5700

Posted: Fri Mar 23, 2012 6:09 am
by yasirrizwan
A workaround is to install YouTube app as user widget. I did so and it works. My tv is UA40D5500. Link to download standard YouTube app is given in the following post:

viewtopic.php?p=29043#p29043

Re: Youtube problem on UE46D5700

Posted: Fri Mar 23, 2012 9:22 am
by Torlo
yasirrizwan wrote:A workaround is to install YouTube app as user widget. I did so and it works. My tv is UA40D5500. Link to download standard YouTube app is given in the following post:

viewtopic.php?p=29043#p29043
mine still don't work. How can i install it manual

Re: Youtube problem on UE46D5700

Posted: Fri Mar 23, 2012 11:02 am
by Torlo
i fixed youtube with factory reset

Re: Youtube problem on UE46D5700

Posted: Fri Mar 23, 2012 5:25 pm
by fastbike
For reference, I just got a new automatic update to my Smart Hub.
It took ages to load, but afterwards the Youtube app seems to have been fixed.

- Steve

Re: Youtube problem on UE46D5700

Posted: Sat Mar 24, 2012 8:19 am
by yasirrizwan
Same happened to my SmartHub. After a long install today, YouTube app in recommended apps section is working. I already managed to install YouTube as user Widget yesterday. So now I have two :)