Problems with Samsung Apps after firmware upgrade

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basileluciano
Posts: 1
Joined: Tue Jun 25, 2013 9:15 pm

Problems with Samsung Apps after firmware upgrade

Post by basileluciano »

Hi
I am from Argentina. I bought a Samsung Led 3d Model UN46ES8000G in Chile.
I connected in Argentina to the Wifi. Then i did a Firmware upgrade from the Menu and now even thow i can navigate and use apps already installed, I cant install any new app from the Smart Hub in Samsung Apps. When i try, it came an Error message saying. Net interference ERROR Code 001 try later.
I called Samsung Technical support and they told me that is because i bought the TV in Chile and i am using it on another country and that the TV are only distributed for exlusive use on the country that sells them.
What can i do? Do you think thats the problem? Is there any chance i can correct this issue or get back to the original firmware.
I can assure that i downloaded apps and install them with no problem but i cant remember if i did this before or after the firmware upgrade.

Thanks in advance!!!! I hope you can guide me

Best Refards
Luciano
kader0533
Posts: 5
Joined: Fri Jun 07, 2013 10:00 pm

Re: Problems with Samsung Apps after firmware upgrade

Post by kader0533 »

you entre in service menu and change area to your country and try again you find it inder or you make reset to factory value :)

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