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TV reports no internet connection however...

Posted: Wed Feb 25, 2015 12:45 am
by logicom
Hi,

my TV was working flawlessly until yesterday. It is UE50ES5500 and I am running iptv client on it, for two years now.
TV reports LAN connectivity only but not internet. However from it's browser app I am able to surf ???????
I have done every troubleshooting method that I could find on internet
changing DNS, factory reset, flashing firmware, checking cables and router config., updating firmware, and lastly installing samyGO from usb,
and still the same.
I am able to browse from TV browser app, but initiation of any other app that requires internet connection,
ends with the popup for checking connectivity. Again I am able to open DLNA content in LAN.
TV is connected with the CAT5 patch cable to the router. Internet connectivity is there and I am able to see the channels from my pc attached to the same router with the same iptv client.

I have just lost 8 hours going around as headless chicken.

Could someone assist please.

Kind Regards.

Re: TV reports no internet connection however...

Posted: Wed Feb 25, 2015 12:54 am
by zoelechat
Same here and for many other people, I guess just a matter of time for Samsung to solve their issue :)
Feel free to report it to Samsung, I hope they'll be flooded about that.

Re: TV reports no internet connection however...

Posted: Wed Feb 25, 2015 1:31 am
by logicom
Any previous experience on how long/ or what is the critical mass of consumers reporting the same issue that would trigger Samsung's reaction ?

Re: TV reports no internet connection however...

Posted: Wed Feb 25, 2015 1:54 am
by zoelechat
Last time it happened, it lasted only 4h30 :)
http://www.engadget.com/2014/04/20/sams ... e-sds-fire

Re: TV reports no internet connection however...

Posted: Wed Feb 25, 2015 10:53 pm
by miazza
Now it is two days.....

Re: TV reports no internet connection however...

Posted: Wed Feb 25, 2015 11:24 pm
by sectroyer
miazza wrote:Now it is two days.....
I already released fix :)

Re: TV reports no internet connection however...

Posted: Thu Feb 26, 2015 3:37 am
by martilas
where is the fix?

Re: TV reports no internet connection however...

Posted: Thu Feb 26, 2015 10:57 am
by sectroyer
martilas wrote:where is the fix?
Here:
viewtopic.php?f=16&t=8788

Re: TV reports no internet connection however...

Posted: Thu Feb 26, 2015 4:26 pm
by logicom
It is working since today, smart hub updated automatically.

Regards.