Hospitality TV HG48AC690 Boot Loop
Posted: Wed Oct 14, 2015 1:46 pm
Hi,
I hope someone can help me resolve or at least find out why it is misbehaving.
It is a hospitality TV that keeps on restarting. It boots, displays the smart TV splash image, stays blank and then goes off after a few minutes. The LED flashes when I press buttons on the remote but nothing happens. This started soon after a firmware upgrade.
I have tried resetting EEPROM, it brings up the window prompting to enter service mode(the window is displayed upside down) but when I press OK, it does not go to service mode, it brings up another window about no signal,check the antennae.
When I press mute-2-5-8-enter, it stops rebooting but it does nothing more. No response to remote presses and the display remains blank.
When I plug in a USB, the TV generates detailed logs- see attached.
The Main board has reset flag pad - see attached image.
Please help.
I hope someone can help me resolve or at least find out why it is misbehaving.
It is a hospitality TV that keeps on restarting. It boots, displays the smart TV splash image, stays blank and then goes off after a few minutes. The LED flashes when I press buttons on the remote but nothing happens. This started soon after a firmware upgrade.
I have tried resetting EEPROM, it brings up the window prompting to enter service mode(the window is displayed upside down) but when I press OK, it does not go to service mode, it brings up another window about no signal,check the antennae.
When I press mute-2-5-8-enter, it stops rebooting but it does nothing more. No response to remote presses and the display remains blank.
When I plug in a USB, the TV generates detailed logs- see attached.
The Main board has reset flag pad - see attached image.
Please help.