trouble with un32j5500
Posted: Thu Oct 15, 2015 8:42 am
Hi,
Im having non stop trouble with my un32j5500 tv. samsung support have been no help. i cannot load apps onto the tv or connect to remote assistance, however the network status always says its connected to the internet and i have tried changing dns settings too. also tried resetting smart hub and doing a complete reset through service menu. no luck. have included a pic of what i am faced with when trying to load any apps. i am on firmware 1219 and eagerly hoping an update will resolve it, or maybe someone here can
Thanks.
Im having non stop trouble with my un32j5500 tv. samsung support have been no help. i cannot load apps onto the tv or connect to remote assistance, however the network status always says its connected to the internet and i have tried changing dns settings too. also tried resetting smart hub and doing a complete reset through service menu. no luck. have included a pic of what i am faced with when trying to load any apps. i am on firmware 1219 and eagerly hoping an update will resolve it, or maybe someone here can
Thanks.